Have a question? See if you can find the answer here first, otherwise we will gladly accept your email to us at info@tabisonline.com!
Below is a basic shoe size conversion chart. It can be used a rough idea of the size of tabi boot you might need. However, we always recommend that customers measure their feet properly to ensure that they get the best size possible.
| Tabi Size | US (men) | US (women) | UK | EU |
| 23 | 5 | 6 | 4 | 37 |
| 24 | 6 | 7 | 5 | 38 |
| 24.5 | 6.5 | 7.5 | 6 | 38.5 |
| 25 | 7 | 8 | 6.5 | 39 |
| 25.5 | 7.5 | 8.5 | 7 | 40 |
| 26 | 8 | 9 | 7.5 | 41 |
| 26.5 | 8.5 | 9.5 | 8 | 42 |
| 27 | 9 | 10 | 8.5 | 43 |
| 27.5 | 9.5 | 10.5 | 9 | 43.5 |
| 28 | 10 | 11 | 9.5 | 44 |
| 29 | 11 | 12 | 10.5 | 45 |
| 30 | 12 | 13 | 11.5 | 46 |
HOW TO MEASURE YOUR FOOT
Standing, place your foot on a piece of paper and trace your foot with a pen or pencil making sure that the pen is always exactly perpendicular (90 degrees) to the floor. Measure the length of your foot from the heel to the tip of the longest toe in centimeters and round up to the nearest size. For example, if your foot measures between 27.3 cm you need a 27.5, or if you measure 27.7 cm, you will need a size 28 boot. We do not carry half sizes in stock, but they are available by special order. Please contact us by email for details on special orders.
A NOTE ON FITTING CALVES
While most of the attention in choosing a size is paid to foot length, some customers have some concerns about calf width. If your tabi are too tight around the calf, please email us for help. You can either special order a standard jikatabi in a wide-calf model, or for other models such as the safety tabi, you can purchase an additional kohaze strip to widen the calf. Please write us for details.
You can make a purchase directly from tabisonline.com easily and safely using 3 different methods:
Purchases from the online store require instant payment through PayPal. Orders placed through the online store will be shipped within 2 business days after payment has been received. You will receive a confirmation of your order and any necessary tracking information when your order has been shipped.
Orders placed using our Online Order Form are processed within 48 hours of receipt of your order. Once processed, you will receive a PayPal invoice to your email account. Your order will then be shipped within 2 business days after full payment has been received at which time you will receive an email with your shipping information. We recommend using our Online Order Form instead of the Online Store for orders that are eligible for a discount (dojo, ebay etc.), for customers who wish to use Standard Air Delivery, or for customers living in Asia who qualify for lower shipping costs.
For bulk or combined orders, we recommend that you place an order by e-mail to benefit from the lowest shipping costs and bulk discounts. Please send any order inquiries to info@tabisonline.com or fourfortyproductions@yahoo.ca.
Making a payment is safe and easy thanks to PayPal- a fast and secure method to make instant payments online. For customers without PayPal accounts, please visit the PayPal website for more information on getting started.
For customers who do not have access to PayPal, we do accept Western Union money orders. Please email us for details.
Items are shipped within 2 business days after payment has been received. Most orders can be shipped worldwide directly from Shizuoka, Japan by EMS Japan or International Air Delivery. EMS is our recommended service as it is the fastest and safest guaranteed shipping method. EMS typically takes 3-6 days, is insured and registered. Standard International Air generally takes 6-14 days, is not insured but can be registered (at an additional cost of US$4).
Shipping costs are based on the weight of your order including packaging as well as the average exchange rate from the Japanese Yen to the US Dollar. Prices quoted in the chart below are for one unit only to North America. For rough estimates on combined orders or orders outside of North America, please refer to the EMS Japan shipping rates calculator* using the weights in the chart below.
*On the form, for 1 enter (parcel), and 3 enter (Shizuoka)
SHIPPING CHART
| ITEM TYPE | WEIGHT in grams | COST PER 1 UNIT by EMS |
| Jikatabi | 500 | US$15 |
| High-top Tabi | 650 | US$19 |
| Sneaker Tabi | 1500 | US$32 |
| Safety / Steel-toe Tabi | 700 | US$19 |
| Rubber Tabi | 1250 | US$26 |
| Tabi Socks (2-pk) | 200 | US$12 |
| Tabi Socks (4-/5-/6-pk) | 450 | US$15 |
| Tekko / Kyahan | 150 | US$12 |
Only orders shipped by EMS can be tracked online. You will be given your 14 digit EMS tracking code (e.g. EI123456789JP) by email once your order has been shipped. Please use your code here to track your package.
Naturally when ordering off the Internet, it is impossible to choose the right size 100% of the time, no matter how careful we think we are. We are happy to accept size exchanges if you happen to order the wrong size, or alternatively we offer 10% off a size correction pair if you prefer to keep the original pair and give them to a friend.
The process of exchanging sizes is as follows:
There are many sizes, colours and models available to us that we do not carry in our regular stock however we are happy to make special orders if requested. Special orders require either a deposit or whole payment to be made before we place the order, however there are no extra or hidden charges when making a special order. Items ordered on request usually take up to 10 business days for us to receive, but possibly longer in the case of Japanese National Holidays. Once we receive your items, your order can be shipped.
